Resume

KERRY FORREST

182 Peter Street

Renfrew, ON K7V 1J3

PHONE: (613) 312-1515                                                               E-mail: KerryForrest@Gmail.com

OBJECTIVE                   To obtain work experience to complete requirements for pending Canadian International Trade Professional designation

CUSTOMER SERVICE   *Served customers both directly and over the phone to provide high quality customer service and issue resolutions as employee and assistant manager and owner of a taxi service

COMMUNICATION     *Polished public speaking skills by taking advantage of all opportunities within

SKILLS                           the Business Administration program to speak in front of classmates.

                                    *Interpersonal skill development within program of study with group work and discussion

                                   

ORGANIZATIONAL/   *Conducted human resources tasks of interviewing, training and hiring of

MANAGEMENT SKILLS  employees.

                                    *Organized employee schedules and improved staffing based on projected service requirements using sales data and trends, creating more efficiency of service.

                                    *Knowledge of issues and needs of business conducted internationally.

TECHNICAL/               *Completed Business Computers Applications course focusing on MS-

COMPUTER SKILLS       Office suite of programs, and MS-Project.

                                    *Regularly used MS-Office suite for business purposes

                                   

REPORT WRITING       *Analyzed business cases using the Harvard Methodology, written Marketing and Research plans graded by the Forum for International Trade Training

SALES                          *Made recommendations based on client’s needs in retail environment.

EDUCATION                Algonquin College, Ottawa, ON, Business Administration, 2004-2007

                                    Major:  International Business

                                    GPA in major: 3.0

                                               

EMPLOYMENT             2010 – Present: Renfrew Taxi, Renfrew, ON, Owner/Operator

                                    2008 – 2010: Brad’s Taxi, Renfrew, ON, Driver

                                    2007 – 2008: Winerack #128, Lincoln Fields Shopping Center, Ottawa, ON,

                                    Wine Merchant

                                    2007- 2008: Primerica Financial Services, 161 Greenbank Road, Ottawa, ON, Part-time financial services representative.    

                                    2004 - 2007 Brad’s Taxi, Renfrew, ON, Part-time Driver

                                    2002 - 2004, Brad’s Taxi, Renfrew, ON, Manager

2000 - 2002, John Pallen & Sons’ Construction, Haley’s Station, ON

1999 -  D’arcy’s Moving and Storage, Ottawa, ON, summer employment

                                    1998 - 1999, Olsten’s Staffing Service, Arnprior 

INTERESTS                      Marketing, Motivational Techniques, Athletics, History, Writing, Cooking

REFERENCES                            Michelle Cunnington-Fletcher    Norman Lomow                        Jeff Yantha

                                                Porter                                       International Business Coord    IT Specialist                                             Ottawa Hospital(Civic)                Algonquin College                   Ottawa Base Hospital

                                                (613) 301 5097                     (613) 727-4723 ext. 5770   (613) 228 4017